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Returns Policy
THIS POLICY IS EFFECTIVE FOR ALL PURCHASES MADE ON AND AFTER SEPTEMBER 1, 2023.
Thank you for shopping at PerfumeLive.com. We want to ensure that you have a seamless and satisfying shopping experience. If, for any reason, you are not entirely satisfied with your purchase We are here to help with our hassle-free return policy.
60-Day Free Returns
We offer a 60-Day return period for all eligible items purchased from Perfumelive.com. During this period, you may return your item(s) for a full refund no questions asked. To be eligible for a return, your items must be in the same condition that you received it, unused and in its original packaging.
Free Return Shipping
We believe in making returns as convenient as possible for our customers. That's why we provide free return shipping labels for eligible return requests. Simply contact our customer support team to initiate your return and receive a pre-paid return shipping label via email.
Easy Return Process
To Initiate a return, please follow these simple steps:
1. Contact our customer support team withing the 60-day return period.
2. Provide your order number and details about the item(s) you wish to return.
3. We will email you a pre-paid return shipping label.
4. Pack the item(s) securely in the original packaging.
5. affix the pre-paid return shipping label to the package.
6. Drop off the package at your nearest shipping carrier location.
Refunds or Exchanges
Once we receive your returned item(s) and inspect them, we will process your refund promptly. Refunds will be issued to your original payment method.
Contact Us
If you have any questions about our return, please don't hesitate to contact our customer service team at support@perfumelive.com or 201.931.8782.
Please note that some items may not be eligible for returns due to hygiene or other specific reasons. Any exceptions to this policy will be clearly stated in the product description.
We reserve the right to update or modify this return policy at any time, so please review it periodically for any changes.
Thank you for choosing PerfumeLive.com. We appreciate your business and are committed to provide you with fantastic shopping experience.